Collecting is both an art and a responsibility.

At Esteemed Antiques, we curate a diverse selection of antiques, tribal jewellery, historic corkscrews, and fine art works sourced through years of experience and trusted networks. Each item is individually evaluated and described with care.

Because many of our objects are rare, vintage, or antique, we encourage thoughtful purchasing. This page answers common questions about provenance, condition, shipping arrangements, insurance, and aftercare to ensure you feel confident when acquiring a piece from our collection.

Should you require further information about a specific item, we welcome direct enquiries. 

Shipping & Delivery FAQs

How long does it take to process my order?

All orders are processed within 1–2 business days. Orders are not shipped on weekends or public holidays. Once dispatched, you will receive a shipment confirmation email.

How long will delivery take?

Delivery within the Netherlands typically takes 3–5 business days after dispatch.

International delivery times may vary depending on the destination and customs procedures.

How are shipping costs calculated?

Shipping costs are clearly displayed at checkout before payment whenever standard courier rates are available.

We aim to offer transparent and fair shipping rates based on your delivery location, package dimensions, weight, and the type of item being shipped.

Complimentary shipping may apply on selected qualifying orders above €250. However, oversized, unusually heavy, fragile, or specialist-delivery items may require an additional shipping quotation.

Certain objects may require custom packaging, pallet freight, crating, white-glove delivery, or specialist courier handling. Shipping costs may therefore vary significantly depending on destination country and delivery address.

Customers are welcome to contact Esteemed Antiques directly before purchase for a precise shipping quotation based on the final packed size and weight of the item.

Will I receive tracking information?

Yes. Once your order has shipped, you will receive a confirmation email with your tracking number. Tracking usually becomes active within 24 hours.

Do you ship internationally?

Yes, we ship to most countries worldwide. Delivery times may vary depending on destination and customs procedures.

Customers are responsible for ensuring that items comply with their country’s import regulations.

Are customs duties and taxes included?

No. Any customs duties, import taxes, or tariffs are the responsibility of the customer. These charges are determined by local authorities and are outside our control.

Is shipping insurance included?

Shipping insurance is optional and may be arranged upon request prior to dispatch.

For items valued above €250, we strongly recommend insurance, as many pieces are rare or unique.

If requested, we will obtain a quotation and confirm the cost with you before shipment.

Returns & Refunds FAQs

Do you accept returns?

Yes, we accept returns in accordance with our refund policy.

Due to the nature of antique and vintage items, we kindly ask that you contact us within 14 days of delivery if you wish to return an item. Items must be returned in their original condition and packaging.

Can I return an item if I change my mind?

Yes, returns due to a change of mind are accepted within 14 days of delivery.

As many of our items are one of a kind, we encourage customers to review descriptions and photographs carefully and to contact us with any questions prior to purchase.

Return shipping costs are the responsibility of the customer. We recommend using a tracked and insured service for safe return.

How will my refund be processed?

Once the returned item has been received and inspected, your refund will be processed to the original method of payment.

Please note that original shipping costs are non-refundable. Processing times may vary depending on your payment provider.